How it works
Create your order
During the creation of your order pay attention to the choice of your product category, for us it is important to place them on the dedicated set to value the details of each one.
If you can’t find your product category choose “Other products”.
You will be able to choose the number of shots, frames and if you want vector clipping path and/or natural shadows.
Prepare your product for the shipment
Before sending us the products pack them in boxes divided category by category with the appropriate labels, to let us address them on the right set.
Labels will be available for download on the ending phase of order compilation and in any case into your personal areaL.
We remember you that the maximum size of products allowed is 2x2 metres.
Our photography service give you the possibility to pay after the shipment of the products. To let us proceed immediately with your order request, payment must be done within 24 hours from the moment you sent us products (and in any case not further than 10 days or you order will be canceled).
You can pay with PayPal, MasterCard, Visa, MyBank or a simple Bank transfer.
Ship us your product
For the shipment you can choose if you prefer to use our courier (Bartolini – 1PHOTO), to use your or take us the product with your vehicle.
We photograph your products
We photograph each product on the specific set and apply possible additional services (vector clipping path, natural shadows)
Download your photos
At the end of processes you will be able to download the picture you ordered from wherever you are, just connecting to 1PHOTO and logging into your personal area. Photos will be available for download for 1 month starting from the moment of our notification via email.
We send you back your product
After the end of processes your products will be shipped back to the pick-up address the same way we received them.
You can track your order progress logging into your personal area.